FREE SHIPPING ON ORDERS $60+
All sales are final. However, it is our goal to make sure you get exactly what you want, every time. If you have any questions or concerns about an order, please email us at hello@ReyToZ.com.
Yes! At this time, we are able to ship to Canada via USPS First Class International shipping. (Currently, Canada is the only international destination where we are able to offer shipping.)
Our processing time to pack orders is currently 2-3 business days. Shipping timelines have been extended due to shipping providers facing increased demand and pandemic related issues. During high-volume shopping times, shipments may take a little longer. If there is any delay, we’ll send you an email shortly after you place your order to let you know. After your order ships, we’ll email you a tracking number so you know when to expect delivery.
For orders that include custom embroidery, please allow 14 business days until ready to ship.
Yes, all Rey to Z hats are adjustable. The Toddler hats, Child hats and Adult hats have a metal buckle in the back of the hat to adjust the size. The Baby hats have an elastic band in the back to accommodate a baby’s growing head size.
Yes! All Rey to Z hats are machine washable. Just place them in a delicates bag on a gentle cycle, and hang to air dry.
All Rey to Z hats adjust 1-2 inches both smaller and bigger. The inches listed below are the average size of the hat before it is adjusted:
Baby Hat (0M-12M) - 19 inches (elastic band or metal buckle)
Toddler hat (1Y-4Y) - 21 inches (metal buckle)
Child hat (5Y-10Y) - 25 inches (metal buckle)
Adult hat – 25 inches (metal buckle)
Customized text costs an additional $12 per hat. Customized items require additional time to produce, please allow 14 business days until ready to ship (even when expedited shipping is selected). Please note that if an order includes both customized and non-customized items, the full order will ship once the customized items are ready.
Absolutely. At Rey to Z, we love pursuing collaborations with like-minded businesses and individuals! If you are interested in collaborating with Rey to Z, please visit us here or email us at hello@ReyToZ.com and share your story with us. Let’s see if we’re a good fit!
If you are interested in wholesale opportunities, please email us at hello@ReyToZ.com for availability and answers to any questions.
For affiliate opportunities, please visit here.
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