We accept all major credit cards and an accelerated checkout through Shop Pay.

Gifts are a great way for someone to pick out exactly what they want. We have a variety of e-gift card designs and options to choose from here.

If, for some reason you need to change or cancel your order, we kindly ask that you email us at hey@reytoz.com as soon as possible with your order number and we’ll do our best to help you.

We’re on a mission to provide the highest quality of customer service to you and sincerely apologize for any problems you may be experiencing with your order. Please thoroughly check your items upon receiving them. If they are defective, damaged or you received the wrong item, please reach out to us immediately at hey@reytoz.com so we can make things right.

We offer free shipping for all domestic orders over $50. For orders under $50, your shipping total will be calculated at checkout. Expedited shipping rates may vary and will be calculated and displayed at checkout.

Yes! At this time, we are able to ship to Canada via USPS First Class International shipping. (Currently, Canada is the only international destination where we are able to offer shipping.)

You’ll receive a notification via email once your order has shipped along with your tracking information. If for some reason, you don’t see a shipment confirmation email after several days, be sure to check your spam box first.

If it’s still nowhere to be found, please email us at hey@reytoz.com and we can help you.

Orders ship within 2-5 business days, though high-volume periods may cause slight delays. Once your order ships, you’ll receive an email with tracking info.

Custom embroidery takes 1-3 weeks to produce and then will be shipped (even when expedited shipping is selected). All custom orders are final sale. If your order includes both custom and non-custom items, everything will ship together once it’s ready.

Need it fast? Reach out to hey@reytoz.com.

We are here to help! Please reach out to us at hey@reytoz.com with your tracking information and order number and we’ll be in touch with you shortly.

All sales are final. However, it is our goal to make sure you get exactly what you want, every time. If you have any questions or concerns about an order, please email us at hey@reytoz.com.

Yes! All of our original cotton baseball hat styles are machine washable. Just place them in a delicates bag on a gentle cycle, and hang to air dry.

Foam Trucker and Snapback style hats: hand wash cold, and lay flat to dry.

Beanies, Gloves and Mittens: hand wash cold, do not bleach and lay flat to dry.

Yes, all Rey to Z hats are adjustable. Our original baseball hats have a metal buckle in the back of the hat. Our Snapback and Foam Trucker Hats have a snapback closure and our Athletic Hats have a velcro back closure making it easy to adjust to your liking.

Please refer to our Size Guide for accurate measurements.

Our beanies run true to the age range noted for each size, and we do not recommend sizing up. For more accurate sizing information, please refer to our Size Guide.

Please refer to our Size Guide for accurate measurements for all of our apparel.

Customized text on our hats costs an additional $16 per hat.

We can fit up to 10 characters on our classic Baseball Hats. Choose any combination of alphabet letters, numbers, and punctuation marks. Kindly note that all embroidery is upper case. If you need more than 10 characters on your hat, feel free to email us at hey@reytoz.com and we can help you with your order.

The letter is a patch that is stitched on the hats, and embroidered on the beanies & pom poms.

Customized items require additional time to produce. Please allow 1-3 weeks until ready to ship (even when expedited shipping is selected). Please note that if an order includes both customized and non-customized items, the full order will ship once the customized items are ready.

We love seeing your photos on social media! Please tag us at @ReyToZ and give us a follow to join our online community.

We love collaborating with individuals who are passionate about treasuring life’s moments, big and small. Please reach out to us through Instagram or email us at hey@reytoz.com and we’ll be in touch with you shortly.

Thank you for your interest in joining our wholesale program! You can purchase directly from us or with Faire to bring our products to your storefront. When you follow the link, you’ll be able to access our wholesale products to purchase at your leisure.

Faire is a wholesale marketplace that supports brick and mortar businesses in creating storefronts of their products so fellow retailers can easily shop all of those products.

When you join our wholesale program through Faire, you get access to exclusive shopping benefits like: 

• 50% off your first order (up to $150)*
• 1 year of free shipping with us*
• free returns on your first order
• 60-day payment terms for eligible retailers
• Free returns on your first order

You can also explore our wholesale page to learn more about the program and apply directly.

Only one discount code can be used per order and cannot be combined with other promotions.