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Your Embroidery Questions, Answered
When it comes to broidery, it’s the little details that can really make an ordinary gift much more personal. We’re answering all of your questions about all things custom embroidery right here. If you don’t see an answer to your question below, please reach out to us at hey@reytoz.com and we’ll be in touch with you shortly.
How much does the customization on the back of the hat cost?
Customized text on our hats costs an additional $16 per hat.
How many letters can you fit for the customized text?
We can fit up to 10 characters on our classic Baseball Hats. Choose any combination of alphabet letters, numbers, and punctuation marks. Kindly note that all embroidery is upper case. If you need more than 10 characters on your hat, feel free to email us at hey@reytoz.com and we can help you with your order.
Is the letter a patch or is it embroidered?
The letter is a patch that is stitched on.
How long does it take for a customized order to ship?
Customized items require additional time to produce. Please allow 1-3 weeks until ready to ship (even when expedited shipping is selected). Please note that if an order includes both customized and non-customized items, the full order will ship once the customized items are ready.
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